IF YOU WANT TO TALK FOR LESS COME TO NATIONWIDE WIRELESS AND WE'LL DO THE REST!
Is there a
warranty
on the phones?
- Yes, 30 days. For phone manufacture
defects. Issues due to
wear and tear by user are not covered.
If my phone
breaks
within the 30 days where does it need to be sent?
- You will need to ship it back to us. If it needs to be sent to the
manufacture NationWide will pay for
shipping
cost.
Whom do I
contact for
Technical Support?
- For technical support, customer
service and all other
issues you may contact Technical support at 337-256-8472
What are
technical
support hours?
What is the
actual
coverage area of NationWide Wireless?
- NationWide is meant for USA, Canada and Mexico only.
Roaming is included. Please see our coverage map.
How long is
the
activation process?
- 1 to 2 days for online orders..
What happens
if my
account is disconnected for nonpayment?
- You may pay your reactivation of
$25.00 and your plan fee to turn your
services back on but you will receive a new phone number. We encourage
you to pay
your bill not only to keep you from paying a $25.00 reactivation fee but
also to
keep your same number.
If I am in
a contract
with another carrier can I keep my same number?
Can I pick
my phone
number?
- No, you can pick the area code of
your phone number.
When is my
bill due?
- 30 days after activation. You will be reminded via text to your Nationwide Wireless
phone
reminding you
of your due date.
Do you offer next day shipping?
- No, 3 to 4 business days. We will ship all orders hat we receive by 2:00 (CST) the same day. Antything after that will be shipped the next business day.
How do I pay my monthly bill?
- 2 ways:
- By Credit card/Debit card on our website (on the payment page) or via phone by calling (337) 256-8472.
- (NO PERSONAL CHECKS WILL BE ACCEPTED) By mailing it into the office (Money Order Only ) P.O. Box 335 Loreauville, LA 70552
What is a refurbished phone?
- Refurbished phones are used phones that have been inspected, tested, and restored to full working condition at a factory or authorized service center. They may feature new housings or other new parts, or they may simply be used phones that have been tested and certified.
